At Tivorbox, each box is made to order and customized to your specifications. As a result, we do not accept returns. RETURNS ARE NOT ACCEPTED.
Please ensure your order details are accurate before confirming. For any questions or concerns regarding your order, feel free to reach out to us.
Damages and Issues We take great care in crafting and delivering your Tivorbox. Please inspect your order upon delivery. If your item is defective, damaged, or you receive the wrong product, contact us immediately. We will evaluate the issue and work to resolve it promptly.
Exchanges As all Tivorbox products are made to order, we do not offer exchanges or refunds.
Processing Times Standard Orders: Processed within 1-2 weeks. Custom Orders: May require additional processing time, which will be communicated when you place your order. Shipping: Most deliveries are completed within 8-15 business days from the order date, depending on your location. Contact Us We are always here to help resolve any potential issues or answer your questions. Feel free to contact us anytime: