Shipping Policy

1. Introduction
Welcome to Tivorbox! We specialize in creating custom wooden enclosures and are committed to delivering your order with care and efficiency.

2. Processing Time
Standard orders are processed within 1-2 weeks.
Custom orders may require additional processing time, which will be communicated when you place your order.
3. Shipping Methods and Delivery Time
Standard Shipping: Most deliveries arrive within 8-15 business days from the date of order, depending on your location.
Expedited Shipping: Available upon request for an additional cost.
4. Shipping Costs
Shipping costs vary based on location and delivery method. Any applicable shipping fees will be communicated at the time of order confirmation.

5. Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number to monitor the delivery status.

6. Packaging
We take great care in securely packaging our products to ensure they arrive in perfect condition.

7. Custom and Import Taxes
At this time, we ship only within the United States. Buyers are responsible for any applicable local taxes or fees. We are not responsible for delays due to customs. Currently we do not ship internationally.

8. Damaged or Lost Orders
In the unlikely event that your order arrives damaged or is lost in transit, please contact us immediately. We will evaluate the issue and work to resolve it as quickly as possible.

9. Changes to Your Order
If you need to make changes to your shipping address or order details, please contact us as soon as possible.

Contact Us:
If you have any questions or concerns regarding our shipping policy, feel free to reach out to us:

Email: info@tivorbox.com